Shipping & Tracking

 

Safe and Secure Delivery

All orders are delivered via a secure, valid tracking system for your peace of mind.

Our Shipping Commitment

We strive to provide the best shipping options available. However, please note:

  • Shipping costs are non-refundable.
  • Business days are Monday through Friday, excluding holidays in each country.
  • Shipping & Delivery: Delivery times depend on your location and local customs processes. Some countries may not have certain shipping rate options due to regional restrictions.

Glowhae Beauty Shipping Availability

We currently ship to the following countries:

🇭🇰 Hong Kong
🇨🇳 China
🇮🇳 India
🇮🇩 Indonesia
🇯🇵 Japan
🇲🇾 Malaysia
🇵🇭 Philippines
🇸🇦 Saudi Arabia
🇸🇬 Singapore
🇹🇭 Thailand
🇦🇪 UAE
🇻🇳 Vietnam
🇨🇦 Canada
🇲🇽 Mexico
🇺🇸 United States (USA)
🇦🇺 Australia
🇳🇿 New Zealand
🇧🇷 Brazil

Shipping Options

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: 7–14 days
  • Economy Shipping: 5–7 days
  • Express Shipping: 3–5 days (available for select countries only)

Please Note:

  • Handling and processing time is approximately 3–5 business days.
  • Shipping & Delivery: Some countries may not have certain shipping rate options due to regional restrictions.

Weight-Based Rates

Shipping costs are calculated based on the total weight of your order:

  • 0–1kg and 1–2kg categories for Standard, Economy, and Express Shipping.
  • Orders over 2kg may be shipped in multiple packages due to shipping constraints.

Order Fulfillment

  • Multiple Products in One Package:
    Orders with multiple products will typically be shipped together to reduce shipping costs.

  • Exceeding 2kg:
    Orders over 2kg will be shipped in separate packages due to regulations.

Order Confirmation and Tracking

  1. Order Confirmation: After placing your order, you'll receive a confirmation email.
  2. Tracking Information: Once your order is packed (3–5 business days), you’ll receive an email with tracking details.

Sure! Here's a clear and concise shipping policy regarding incorrect addresses:

Address Accuracy

  1. Please ensure that your shipping address is correct before completing your order.
  2. We are not responsible for orders that are delayed or undeliverable due to inaccurate or incomplete address information provided by the customer.
  3. Double-check your address to avoid any issues with delivery. If you notice any errors after placing your order, please contact us immediately, and we'll do our best to assist you before the package ships.

Thank you for understanding!

Important Notes

  • Customs duties or taxes are the customer's responsibility.
  • Orders over 2kg may still be split into multiple shipments due to Korean shipping regulations.

Thank you for shopping with Glowhae Beauty! We’re delighted to bring K-beauty closer to you. 💖